Enterprise Application Administrator

TL;DR

Enterprise Application Administrator (Salesforce): Administering and optimizing cloud-based enterprise applications like Salesforce and Intercom with an accent on configuration, user management, security, and scalability. Focus on implementing declarative tools such as Flows and workflows, managing releases and deployments, and providing user support and training.

Remote, Vancouver, British Columbia, Canada

The base salary for this role ranges from $80,000-$105,000 in local currency, depending upon experience

Company

hirify.global is a health tech company providing award-winning whole-body MRI scans for proactive healthcare, with optimized hardware, software, and AI across domestic and global clinics.

What you will do

• Administer, monitor, and improve cloud-based enterprise applications ensuring best practices, security, performance, and scalability.
• Support Salesforce configuration, customization, user management, enhancements, data integrity, and security.
• Participate in projects for new application selection, expansions, migrations, and decommissioning.
• Document processes, configurations, and best practices for application management and integrations.
• Manage users, profiles, roles, permission sets, access reviews, reports, dashboards, and analytics in Salesforce.
• Configure automation tools like Flows, workflows, validation rules, and approval processes; coordinate releases, testing, and deployments.
• Provide user training, onboarding, ongoing support, and respond to internal support tickets.

Requirements

• Minimum 2-4 years experience administering and supporting enterprise applications and integrations.
• At least 5 years of general IT experience.
• Salesforce administrator certification.
• Experience with Salesforce Lightning including configuration, customization, user management, workflows, and reporting.
• Strong understanding of cloud technologies and SaaS application management.
• Knowledge of IT practices and implementing security measures for enterprise applications.
• Hands-on experience with Salesforce automation tools such as Flows.
• Effective communication and collaboration skills for cross-functional teams and stakeholder projects.
• Ability to translate business requirements into scalable solutions.

Nice to have

• Experience with Health Cloud or healthcare sector.
• User support experience with applications like Dialpad, Intercom, Zoom, Jira.
• Experience with organizations having 500+ users.

Culture & Benefits

• Pioneers mindset with divergent thinking, bias for action, experimentation, and grit.
• Platform-builders focused on foundations, ownership, and mission-driven progress.
• Patient-centric values emphasizing impact on lives.
• Free whole-body scans for team members.
• Growth opportunities, flexible career paths, weekly team connections and socializing.
• Flexible vacation policy, comprehensive benefits including health, dental, vision, mental health coverage.
• Access to RRSP and TFSA retirement savings plans for eligible Canadian employees.