Operations Analyst

TL;DR

Operations Analyst: Providing accurate data, reports, and actionable insights to enhance daily operations with an accent on monitoring store performance and tracking key KPIs. Focus on identifying operational inefficiencies and recommending data-driven improvements.

Company

hirify.global is the region’s leading local tech organization, delivering for millions of people across MENA for the past 18 years.

What you will do

• Provide accurate data, reports, and actionable insights to enhance daily operations.
• Prepare and share operational reports and performance dashboards with the Operations Manager.
• Monitor store performance on an hourly basis and take proactive actions when needed.
• Track and analyze key KPIs and highlight performance gaps.
• Maintain and update operational dashboards and tracking tools for real-time visibility.
• Coordinate with Demand and Supply Chain teams to ensure smooth stock flow and availability.

Requirements

• University Graduate degree in (Business, Supply Chain, Operation Management) or other related field.
• Strong Communication Skills.
• Language skills: Fluent English and Arabic.
• Excellent analytical, problem-solving, and decision-making abilities.
• Proficiency in using operational software, and data analysis tools & presentation skills.
• Ownership over assigned responsibilities & tasks.

Culture & Benefits

• Focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices.
• The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!