Databank Support Engineer (Medtech)

TL;DR

Databank Support Engineer (Medtech): Managing and supporting a databank of implant and prosthetic libraries for 3D dental software with an accent on technical integration and 3D model processing. Focus on ensuring accuracy of dimensions and offset calculations, performing QA testing, and consulting global partners on software integration.

Location: Kyiv, Ukraine

Company

hirify.global develops market-leading 3D scanners and software solutions for dental and hearing professionals globally.

What you will do

• Set up and support the databank of implant and prosthetic libraries.
• Consult global partners on the technical details of integrating their products into the software.
• Process library data, including 3D model review and verification of dimensions and offset calculations.
• Perform QA testing on libraries before their official release.
• Identify, report, and help fix bugs and errors.

Requirements

• Full working proficiency in written and spoken English
• General understanding of markup language structures.
• Experience with Jira, Confluence, TeamViewer, Slack, and Office 365.
• Degree in IT and/or linguistics.
• Strong organizational, communication, and problem-solving skills.

Nice to have

• Basic understanding of CAD.
• Previous experience in databank support, specifically for dental software.

Culture & Benefits

• Commitment to employees in Ukraine, including support for those in military service.
• Focus on mental health through various company activities.
• Global environment with a diverse talent pool of over 50 nationalities.
• On-board education and training provided.