Lead IT Systems Engineer (Infrastructure & DevOps)

TL;DR

Lead IT Systems Engineer (Infrastructure & DevOps): Overseeing IT infrastructure, security, and SOC 2 Type 2 compliance with an accent on automation-first operations and Infrastructure as Code. Focus on implementing Terraform for cloud IAM, unified endpoint management across Windows and MacOS, and building automated compliance workflows.

Location: Kanata, Ontario (Hybrid)

Salary: $110,000-$140,000

Company

Growing technology and managed services company headquartered in Ottawa, Canada, providing Customer Experience platforms for surveys, checklists, mystery shops, and audits.

What you will do

• Manage and provision cloud identity and security infrastructure using Terraform for reproducible environments.
• Administer corporate environment including endpoint management for Windows and MacOS fleets.
• Implement Jamf for MacOS and Microsoft Intune for Windows to handle device enrollment, patching, and security.
• Secure and automate user lifecycles in Microsoft Entra ID and Google Workspace.
• Lead SOC 2 Type 2 compliance program with automated workflows for controls and evidence collection.
• Establish security policies, vulnerability remediation, incident response, and develop IT roadmap aligned with business goals.

Requirements

• Professional experience as Sr. IT Engineer or DevOps Engineer focused on infrastructure automation.
• Proven use of Terraform for cloud IAM, especially Microsoft Entra ID.
• Deep proficiency in endpoint security with Intune (Windows) and Jamf (MacOS).
• Experience leading or contributing to SOC 2 Type 2 audits with automated evidence collection.
• Hands-on administration of Google Workspace in corporate settings.
• Strong communication to articulate technical strategy to teams and executives.

Culture & Benefits

• Engineering-focused IT approach emphasizing automation and efficiency.
• Support for business growth through operational IT infrastructure.
• High uptime and reliability of critical systems as success measures.