E2E Digital L2C Architect (Enterprise Architecture)

TL;DR

E2E Digital L2C Architect (Enterprise Architecture): Designing and governing the end-to-end Lead-to-Cash process and policy architecture for HPE Networking with an accent on integrated operating models and digital strategy. Focus on rationalizing legacy policies, defining core personas, and orchestrating cross-functional design governance to ensure a coherent customer and partner experience.

Location: Hybrid (must be based in Texas, USA)

Salary: $135,000 - $310,500

Company

Global edge-to-cloud company advancing the way people live and work by helping businesses connect, protect, and analyze their data.

What you will do

• Define and govern the end-to-end L2C process and policy architecture and digital strategy.
• Lead the inventory, assessment, and rationalization of legacy L2C policies.
• Own core persona definitions and develop experience blueprints and journey maps.
• Translate experience and policy intent into digital and process design guardrails.
• Orchestrate interlocks across Front Office, Back Office, Channel, Technical, and Data leads.
• Support governance forums with options, risks, and downstream implications framing.

Requirements

• 10+ years in enterprise process architecture, transformation, or operating model design.
• Deep knowledge of end-to-end Lead-to-Cash (L2C) processes and cross-functional operating models.
• Experience leading policy harmonization and enterprise process architecture efforts.
• Familiarity with L2C enabling platforms such as CRM, CPQ, order management, and billing.
• Must be able to work hybrid from an HPE office (average 2 days per week).

Culture & Benefits

• Comprehensive health and wellbeing suite for team members and their loved ones.
• Investment in professional development with specific programs to reach career goals.
• Inclusive culture that celebrates individual uniqueness and varied backgrounds.
• Flexibility to manage work and personal needs within a supportive environment.