Lead Technical Program Manager (Retail)

TL;DR

Lead Technical Program Manager (Retail): Drive successful delivery of complex customer engagements in Professional Services for Retail clients using the Data Intelligence Platform with an accent on technical leadership and risk mitigation. Focus on guiding architectural decisions, managing program scope-schedule-budget trade-offs, and ensuring high customer satisfaction through proactive issue resolution.

Location: Central - United States; Northeast - United States; Southeast - United States; West Coast - United States

Salary: Zone 1 $172,000–$236,500 USD; Zone 2 $154,800–$212,850 USD; Zone 3 $146,200–$201,100 USD; Zone 4 $137,600–$189,200 USD (base salary, location-dependent; plus bonus, equity, benefits)

Company

hirify.global is the data and AI company, powering 10,000+ organizations worldwide including 50% of Fortune 500 with the Data Intelligence Platform built on Lakehouse, Apache Spark, Delta Lake, and MLflow.

What you will do

• Lead delivery of complex Retail customer engagements, providing technical guidance to implementation teams.
• Guide architectural decisions, navigating trade-offs between established and innovative approaches.
• Identify and mitigate technical risks, dependencies impacting timelines and goals.
• Produce high-quality deliverables, status reports, program plans, and customer responses.
• Manage program aspects including scope, schedule, budget, risk, and resources with technical focus.
• Serve as escalation point for technical issues, building trust with teams and stakeholders.

Requirements

• US-based in Central, Northeast, Southeast, or West Coast regions
• Proven technical acumen to make sound decisions on trends without hands-on coding.
• Experience managing large complex engagements, mitigating technical challenges, scope-budget-timeline trade-offs.
• Excellent communication, negotiation, leadership to influence technical teams and executives.
• Preferred: Experience with BI, data management, big data technologies.
• Ability to multitask multiple engagements with high customer satisfaction.

Culture & Benefits

• Customer-centric culture emphasizing proactiveness, innovation, creativity, and continuous improvement.
• Comprehensive benefits including health insurance, performance bonus, equity (details region-specific).
• Commitment to diversity, inclusion, equal employment opportunity.
• Collaborative, cross-functional teams focused on data science, analytics, AI.