Product Manager - Membership & Growth (Fintech)

TL;DR

Product Manager - Membership & Growth (Fintech): Shape the strategy and own the roadmap for core customer data services powering all Zopa products with an accent on system resilience, scalability, and cross-functional data needs. Focus on partnering with engineering and product teams, improving data quality for cross-sell strategies, and balancing technical upgrades with business outcomes.

Location: Hybrid role requiring 2-3 days a week in London office, option to work abroad up to 120 days a year (subject to right to work in the country).

Company

hirify.global is a digital bank that started as the first peer-to-peer lending platform and now redefines customer-centric banking.

What you will do

• Shape strategy, own and prioritise roadmap for core customer data services across Zopa.
• Work with engineers to improve system resilience and evolve legacy services.
• Partner with product teams to understand data needs and challenges.
• Identify scalable, reusable solutions solving multiple problems.
• Balance technical improvements with business value and outcomes.
• Collaborate on cross-functional initiatives with data, privacy, and product marketing teams.
• Support priorities like cross-sell by enhancing data quality and accessibility.

Requirements

• Product management experience owning and delivering roadmaps.
• Experience with backend services or platforms and understanding system operations.
• Strong systems thinking for component interactions and scaling.
• Technically minded with focus on business impact.
• Proactive, curious, with drive for domain expertise.
• Comfortable with legacy and modern systems.
• Skilled in stakeholder management and prioritisation.

Nice to have

• Experience with customer data, privacy, or GDPR.
• Exposure to cross-sell or growth initiatives.
• Experience in scaling organisations.

Culture & Benefits

• Flexible hybrid working with face-to-face collaboration and work-life balance.
• Top-rated workplace with diverse team of nearly 50 nationalities.
• DE&I focus with adjustments for hiring process.
• Everything needed to thrive from day one.