Junior Customer Success Consultant (Market Research)

TL;DR

Junior Customer Success Consultant (Market Research): Supporting retail clients in Tech & Durables and FMCG sectors to optimize business decisions using hirify.global insights with an accent on data translation and relationship management. Focus on turning market data into actionable insights and building long-term customer health metrics.

Location: Hybrid (Amstelveen, Netherlands)

Company

World's leading consumer intelligence company providing a comprehensive understanding of consumer buying behavior through advanced analytics.

What you will do

• Manage retailer relationships and participate in client meetings and governance calls.
• Analyze market, category, and customer data using specialized internal tools.
• Translate complex analyses into clear, actionable insights for internal and external stakeholders.
• Contribute to Joint Business Plans by supporting analysis and tracking progress.
• Identify potential client needs and escalate data quality or reporting requirements.

Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Up to 2 years of experience in customer-facing or analytical roles (internships included).
• Fluent in Dutch and English.
• Must be based in or able to work from Amstelveen, Netherlands.
• Strong comfort level with numbers and learning new analytical tools.

Nice to have

• Experience in FMCG, Tech & Durables, or market research.
• Proven experience presenting insights to clients or stakeholders.
• Previous exposure to consulting or customer success environments.

Culture & Benefits

• Structured professional development via the Customer Success Academy.
• Flexible hybrid working environment.
• Opportunity to work with international colleagues and local Dutch clients.
• Volunteer time off and LinkedIn Learning access.
• Employee-Assistance-Program (EAP).