Project Manager, Communications & Business Process Improvement

TL;DR

Project Manager, Communications & Business Process Improvement (IT Operations): Managing IT's communications portfolio and business process improvement activities with an accent on departmental communications, rhythm of business, and operational efficiency. Focus on executing content strategies, coordinating high-level events, and optimizing internal knowledge management systems.

Location: Seattle, WA. Must have unrestricted work authorization in the USA; relocation will not be provided.

Salary: $130,000 – $195,000 USD

Company

The largest nonprofit fighting poverty, disease, and inequity around the world.

What you will do

• Develop and operationalize the departmental communications model, including content strategy and editorial calendars.
• Lead the production of the annual report and monthly newsletters for executive and organizational audiences.
• Manage the IT Rhythm of Business (RoB) calendar and coordinate end-to-end department-wide events.
• Maintain and iterate on SharePoint sites, knowledge management resources, and employee onboarding processes.
• Identify and implement process improvement opportunities across shared workflows and tools.
• Support quarterly culture surveys and diversity, equity, inclusion, and accessibility (DEIA) programming.

Requirements

• Bachelor’s degree or equivalent with minimum 10 years of prior relevant experience.
• Strong written communication skills for drafting executive-level reports and newsletters.
• Experience managing editorial calendars, content strategy, and channel governance.
• Proficiency in Microsoft 365 suite, specifically SharePoint site creation.
• Unrestricted work authorization in the USA (no immigration sponsorship provided).
• Proven ability to lead diverse groups both in person and virtually.

Nice to have

• Graphic design experience using Adobe Express or similar tools.
• Experience creating or editing video content for organizational audiences.
• Familiarity with human-centered design or similar facilitation methods.
• Experience with Airtable or comparable work management tools.

Culture & Benefits

• Comprehensive medical, dental, and vision coverage with no premiums.
• Generous paid time off and paid family leave.
• Foundation-paid retirement contributions.
• Regional holidays and opportunities to engage in various employee communities.
• Inclusive environment committed to diversity, equity, and accessibility.