Head of Analytics (SaaS)

TL;DR

Head of Analytics (SaaS/Marketplace): Leading the analytics function and BI tooling to drive metrics across sales, retention, and growth with an accent on cross-functional strategic partnership. Focus on implementing AI-powered analytics workflows and driving actual business change through data-driven insights.

Location: Based in London (4 days per week in office)

Salary: £100,000 - £130,000 a year

Company

AI-powered operating system for the global beauty, wellness, and self-care industry.

What you will do

• Lead and mentor a team of analysts, optimizing workflows and professional development.
• Define the strategy for BI tooling, including notebooks, chatbots, and the broader analytics stack.
• Execute analytics programs across core domains: sales, retention, growth, and payments.
• Establish scalable data foundations, clear definitions, and self-serve tooling for the organization.
• Collaborate with Commercial, Sales, Product, Finance, and Marketing teams to drive strategic changes.
• Integrate AI tooling to scale analytics capabilities across the business.

Requirements

• 4+ years of experience in marketplace, payments, or vertical SaaS at a high-growth tech company.
• Proven track record of coaching and mentoring data or strategy teams.
• Deep understanding of commercial and financial metrics for SaaS and marketplace models.
• Experience running complex change programs and influencing senior stakeholders.
• Foundational knowledge of data platform architecture, pipelines, and data quality.
• Hands-on experience with AI tooling in analytics workflows.

Nice to have

• Experience with dbt, Plotly, and Snowflake.
• Product analytics and experimentation skills with Amplitude or similar.
• Knowledge of MarTech and Fintech/Payments.

Culture & Benefits

• Dog-friendly office environment in London.
• Inclusive culture prioritizing fair consideration for all backgrounds.
• High-impact leadership role integrated into the core decision-making process.