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4 часа назад

Field Service Engineer - Austria

Формат работы
onsite
Тип работы
fulltime
Английский
c1
Страна
Austria
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:
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TL;DR

Field Service Engineer (MOCVD): Install, calibrate, repair, and maintain semiconductor MOCVD vacuum equipment at customer sites with an accent on troubleshooting complex malfunctions and delivering service support strategies. Focus on leading on-site installations, testing, upgrades, and training customer personnel on equipment operation.

Location: Onsite in Villach, Austria. Fluent in English and German required. Travel 50% to multiple sites in multiple countries.

Company

hirify.global designs, develops, manufactures, and services complex machines used to create essential devices for semiconductors, AI, wireless communication, and digital technologies.

What you will do

  • Install, modify, repair, and perform preventive maintenance on MOCVD vacuum equipment following procedures.
  • Lead on-site installations, upgrades, testing, and repairs of equipment.
  • Conduct final configuration, functionality testing, and host customer acceptance tests.
  • Train hirify.global and customer personnel on equipment operation and maintenance.
  • Interface with technical support, mentor junior staff, and maintain customer relationships through regular meetings.
  • Create reports, project plans, and perform site audits to ensure service quality.

Requirements

  • Associate's degree and minimum 2 years in technical customer service, or equivalent.
  • Experience with vacuum and electro-mechanical systems; understanding of basic software/programming.
  • Fluent in English and German with excellent communication skills.
  • Excellent troubleshooting skills to resolve complex issues independently.
  • Able to travel 50%+ to multiple countries and available for emergency call-ins.
  • Ability to build customer relationships and prioritize problem resolution.

Culture & Benefits

  • Commitment to safety, cleanliness, and working protocols.
  • Equal opportunity employer with reasonable accommodations for disabilities.
  • Opportunities for leadership as site lead and mentoring others.
  • Professional development through seminars, conferences, and process improvements.

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