12 часов назад
Technical Support Representative (POS)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Technical Support Representative (POS): Providing comprehensive support and maintenance for retail POS software and hardware with an accent on troubleshooting terminals, scanners, and networking. Focus on performing remote break-fix repairs and ensuring seamless installation of hardware and software.
Location: Remote (USA)
Company
is a technical services provider specializing in support for retail hardware and POS systems.
What you will do
- Provide comprehensive support, repair, and assistance to retail locations regarding POS software and hardware issues.
- Repair and maintain equipment including Point of Sale terminals, scanners, scales, printers, drawers, monitors, keyboards, and computers.
- Assist in the setup and installation of new hardware and POS-related software.
- Perform troubleshooting on core system remote devices.
- Engage in various computer-related break-fix repairs as needed.
- Manage time and prioritize tasks independently while maintaining communication with store staff.
Requirements
- Proven experience in replacing, configuring, and setting up new hardware and software.
- Strong understanding of POS hardware and its peripherals.
- Proficiency in electronic troubleshooting at the board level and component-level repair for terminals and computers.
- Proficiency in networking.
- Must have own equipment, including dual monitors and a strong wired internet connection.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →
Похожие вакансии
2 дня назад
Support Specialist, Partner Care
5 дней назад
Customer Support Specialist (L1 Support) (IT Support)
2 дня назад
Customer Support Specialist (Night Shift)
2 дня назад
Support Specialist II (Public Safety)
2 дня назад
Technical Support Consultant (SaaS)
14 часов назад
Technical Support Specialist (Health IT)
3 040$