Senior Customer Forward Deployed Engineer (AI)

TL;DR

Senior Customer Forward Deployed Engineer (Fullstack/AI): Managing end-to-end technical delivery for enterprise customer implementations by contributing directly to the product codebase with an accent on scalable integration patterns and customer-driven feature development. Focus on bridging the gap between customer requirements and production software, optimizing data pipelines, and establishing AI-native engineering workflows.

Location: San Francisco, CA

Company

hirify.global is a leading AI analytics platform that helps enterprises analyze, test, and optimize user experiences through embedded AI Agents.

What you will do

• Own end-to-end technical delivery for enterprise implementations from initial sales engagement through post-deployment validation.
• Contribute directly to the product codebase by submitting PRs to ship customer-specific solutions and reusable architectural patterns.
• Translate customer pain points into actionable product feedback to influence the long-term roadmap.
• Develop and document implementation playbooks to reduce effort and increase speed for future customer engagements.
• Implement AI-native engineering workflows to optimize writing, testing, and debugging of code.
• Collaborate as a trusted technical voice across Sales, Customer Success, and Product Engineering teams.

Requirements

• 5+ years of experience owning customer-facing technical engagements end-to-end.
• Hands-on proficiency with TypeScript, React, Python, Node.js, and AWS.
• Proven ability to read, write, and review production code within complex, unfamiliar codebases.
• Strong fluency with event schemas, data pipelines, APIs, and SDKs.
• Ability to operate autonomously while managing 4–6 concurrent customer engagements.
• Must be based in San Francisco, CA.

Culture & Benefits

• Environment focused on psychological safety, empathy, and human connection.
• Culture of humility, ownership, and a growth mindset.
• Strong commitment to Diversity, Equity, and Inclusion (DEI).
• Opportunity to work on a best-in-class AI platform ranked #1 across multiple G2 categories.