Payment Operations Specialist (iGaming)

TL;DR

Payment Operations Specialist (iGaming): Processing and auditing deposit and withdrawal transactions for a global sports betting platform with an accent on accuracy, security, and fraud mitigation. Focus on coordinating with payment partners, resolving escalations, and ensuring adherence to strict SLAs in a 24/7 environment.

Location: Onsite in Egypt

Company

hirify.global is a global group of sports betting and sportsbook technology companies focused on delivering first-class betting and casino experiences worldwide.

What you will do

• Process deposit and withdrawal transactions accurately and in a timely manner.
• Audit transactions to identify irregularities, mitigate fraud risks, and ensure proper documentation.
• Coordinate with internal departments and payment partners to resolve account and transaction issues.
• Analyze operational procedures and implement improvements to enhance quality and efficiency.
• Handle payment-related communications across chat, email, and other platforms.
• Manage audit remediation efforts by establishing necessary controls and securing approvals.

Requirements

• Bachelor’s degree (Finance, Accounting, Business, Economics, or similar preferred).
• Must be based in Egypt.
• Willingness to work 24/7 shifting schedules, including holidays and overtime.
• Strong English communication and interpersonal skills.
• Proficiency in Google Docs and Microsoft Office.
• Ability to work independently and prioritize tasks in a fast-paced environment.

Culture & Benefits

• Diverse and international culture that embraces a global community.
• Opportunities for career growth in Technology, Trading, and Operations.
• Environment that encourages proactive learning, feedback, and professional growth.
• Strong commitment to diversity, equality, and inclusion.