UAT Manager

TL;DR

UAT Manager (Retail Media): Define and own UAT strategy, framework, and governance for retail media platforms and technology changes with an accent on planning, coordination, and execution across complex programmes. Focus on managing UAT phases, defect triage, stakeholder reporting, and ensuring release readiness under high visibility.

Location: London (flexible working opportunities)

Company

Global leader in Customer Data Science, powering growth for leading retailers and brands like Tesco through retail media platforms.

What you will do

• Define and own UAT strategy, framework, standards, and governance across programmes and projects
• Plan and manage UAT phases including scope, timelines, environments, resourcing, and dependencies
• Partner with business stakeholders to define acceptance criteria and validate test scenarios
• Coordinate UAT activity across delivery teams, vendors, and workstreams
• Manage UAT execution, defect triage, prioritisation, retesting, and final sign-off
• Provide reporting on progress, risks, issues, and quality metrics to senior stakeholders
• Drive continuous improvement in UAT processes, tooling, and ways of working

Requirements

• Proven experience managing business-led UAT for large-scale, complex systems
• Strong knowledge of SDLC across Agile, Waterfall, and Hybrid environments
• Excellent stakeholder management and communication skills for senior audiences
• Ability to translate business requirements into executable test approaches
• Strong defect management and quality assurance mindset
• Experience using test management tools and platforms

Culture & Benefits

• Comprehensive rewards package with flexible working hours and birthday off
• Investment in cutting-edge technology with nimble, small-business feel
• Commitment to diversity and inclusion with thriving employee networks
• Open to discussing agile working opportunities during hiring
• Focus on work-life balance and inclusive culture