Senior Solutions Engineer (Fintech)

TL;DR

Senior Solutions Engineer (Fintech): Building and maintaining production environments for digital asset infrastructure with an accent on system health, telemetry, and client integrations. Focus on designing metrics, improving reliability, resolving incidents, and architecting scalable solutions using DevOps tools.

Location: Vancouver, Canada (hybrid). We will only consider direct applications from Vancouver or surrounding cities.

Salary: CAD 130,000 – 160,000

Company

Global leader in digital asset infrastructure providing enterprise-grade solutions for issuing, custody, and trading cryptocurrencies, tokenized assets, NFTs, and digital currencies.

What you will do

• Run managed services production environment by monitoring system health and deploying telemetry.
• Partner with customers to uncover requirements, create roadmaps, and execute integrations.
• Improve reliability and operability through metrics design and direct product code enhancements.
• Provide ongoing support including incident management, upgrades, health checks, and optimizations.
• Advise clients on API best practices and middleware during integrations.
• Collaborate with engineering teams to resolve issues and drive customer satisfaction.

Requirements

• 4-5 years hands-on experience deploying, integrating, and maintaining products in complex environments (financial services a plus)
• 2-5 years software development experience
• Client-facing role experience with strong written and verbal communication skills
• Experience maintaining high availability in remote production environments, VDIs, and virtualization
• Proven DevOps processes: build, testing, releases, lifecycle management
• Strong knowledge of DevOps tools: Linux, Kubernetes, RedHat OpenShift, Docker, Ansible, Terraform, Python, Go, YAML, Bash/shell scripting
• Experience in managed service or SaaS production environments

Nice to have

• Additional languages: Java, Python, Rust, Javascript
• Relational databases knowledge
• Service management tools: Jira Service Management, Zendesk

Culture & Benefits

• Competitive base salary with RRSP matching
• Comprehensive group benefits plan
• Hybrid work model with remote flexibility
• High-impact autonomous role in lean fintech organization
• Cutting-edge digital assets and finance work
• Collaboration with world-class engineers and security experts
• Significant growth opportunities based on merit