Senior Manager, Product Management (CAD & RMS)

TL;DR

Senior Manager, Product Management (CAD & RMS): Define and execute multi-year strategies for mission-critical public safety systems including CAD and RMS with an accent on portfolio modernization and integration of AI and analytics. Focus on leading product teams, aligning cross-functional roadmaps, and driving user experience transformations in legacy platforms.

Location: Ottawa, Ontario, Canada. Must be legally authorized to work in Canada and obtain/maintain Government of Canada Reliability security clearance.

Company

Global public safety solutions company building intuitive tools for police, fire, EMS, forensic labs, courts, and schools since 1977.

What you will do

• Define multi-year product strategies across CAD, RMS, and public safety portfolio aligned with company goals and market needs.
• Build actionable roadmaps balancing technical investments, customer value, and organizational priorities.
• Lead and develop a small team of Product Managers, providing guidance and priority-setting.
• Drive modernization initiatives incorporating AI, analytics, and contemporary design principles.
• Leverage market intelligence for pricing, positioning, and business cases; represent product in executive forums.
• Partner with Engineering, Design, Sales, Marketing, and Partner Success for aligned outcomes.

Requirements

• Bachelor’s in Computer Science, Engineering, Business or related; MBA preferred.
• 10+ years product management in enterprise SaaS or public safety; CAD/RMS experience a plus.
• 3-5+ years leadership mentoring product professionals; manage P&Ls and business cases.
• Strong technical background in APIs, cloud architectures; experience with UI/UX redesigns and emerging tech.
• Deep Agile expertise; proficient in JIRA, Confluence; Aha! a plus.
• Legal work authorization in Canada and ability to obtain Reliability security clearance.

Culture & Benefits

• Comprehensive benefits, potential variable compensation like incentives or bonuses.
• Commitment to equity, diversity, inclusion, and barrier-free workplace with accommodations.
• Innovation-driven teams focused on customer success and community safety impact.
• Fair, competitive compensation aligned with skills, experience, and market data.