Junior NOC Network Administrator

TL;DR

Junior NOC Network Administrator: Support the maintenance, management, and reliability of IT infrastructure within the Network Operations Center with an accent on monitoring system health, troubleshooting issues, and routine operational support. Focus on ensuring network and system availability, performing patching and backups, and assisting with day-to-day NOC operations.

Location: 100% Remote (Active U.S. Secret clearance or Interim DoD Secret required)

Company

Veteran-owned small business delivering top-tier IT services, recognized as Best Places to Work and on Inc. 5000 list of fastest-growing companies.

What you will do

• Monitor system performance, availability, and operational health in NOC environment.
• Troubleshoot hardware, software, network, and system issues.
• Perform routine maintenance, patching, updates, and backup processes.
• Manage user accounts, access permissions, and basic identity tasks.
• Collaborate with network engineers and IT personnel to resolve issues and implement changes.
• Document configurations, incidents, resolutions, and recommend improvements.

Requirements

• Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)
• Training or experience in system administration and NOC/IT infrastructure management
• Basic proficiency with Windows and Linux OS
• Training or experience with virtualization, monitoring tools, and backups
• Active U.S. Secret clearance or Interim DoD Secret required
• Strong problem-solving, communication, and documentation skills

Nice to have

• Certifications: CompTIA Network+, Security+, Azure Administrator, Red Hat RHCSA
• Familiarity with ITIL practices
• Experience in NOC, service desk, or fast-paced operations

Culture & Benefits

• 100% company-covered medical premiums
• 401k with 100% match on first 4%
• 3 weeks PTO + 11 paid holidays, maternity/paternity leave
• Monthly cell phone and home internet reimbursement
• Training and certifications investment
• New business incentives and contribution rewards