Student Engagement Manager (Edtech)

TL;DR

Student Engagement Manager (Edtech): Lead and develop a team of Student Engagement Advisors to drive enrolments and optimize the student journey from inquiry to enrolment with an accent on data-driven performance management, coaching, and process improvements. Focus on translating insights into strategies that boost conversion rates, align with university partners, and enhance student experience across online degree programs.

Location: Remote within Australia team

Company

hirify.global is an edtech company providing support to over 100 universities to develop high-ROI online degree programs in nursing, teaching, business, and public service.

What you will do

• Lead, coach, and develop a team of Student Engagement Advisors to hit enrolment and revenue targets.
• Drive performance using data insights, 1:1s, and reports for senior leaders and stakeholders.
• Optimize the student journey across lead management, interactions, and campaigns.
• Act as subject matter expert for university partners, providing strategic insights for program growth.
• Build relationships with university stakeholders and collaborate with marketing and global teams.
• Foster continuous improvement in processes and tools for scalability.

Requirements

• Australia team – role within the Australia team.
• 3+ years in student recruitment or higher education, understanding of enrolment funnels.
• Proven people leadership and team development experience.
• Ability to use data for performance management and improvements.

Nice to have

• Experience leading through change and transformation.
• Use of CRM systems or AI tools for student engagement.
• Cross-functional collaboration experience.

Culture & Benefits

• Comprehensive benefits package.
• Continuous professional and leadership development programs.
• Tuition reimbursement for employees and dependents.
• Support for diverse and inclusive workforce.