Hardware Product Manager - Lightspeed Back Button Filter Button (Hospitality)

TL;DR

Hardware Product Manager (Hospitality): Owning and evolving the hospitality or retail hardware portfolio and end-to-end merchant experience with an accent on lifecycle management and vendor accountability. Focus on defining multi-quarter roadmaps, conducting merchant research, and leading hardware initiatives from discovery to launch.

Location: Option of fully remote work

Company

hirify.global is a global cloud commerce platform that helps retail, hospitality, and golf businesses simplify and scale their operations through unified online and physical solutions.

What you will do

• Own the end-to-end hospitality or retail hardware portfolio, managing the entire lifecycle from launch and scaling to deprecation.
• Define and execute a multi-quarter roadmap aligned with the broader hardware strategy to drive measurable outcomes.
• Lead new initiatives through the full development cycle: discovery, PRDs, vendor selection, validation, and launch.
• Translate merchant workflow friction into roadmap priorities by engaging directly with owners and staff.
• Manage supplier accountability regarding feature sets, quality, cost, and lead times using field signals.
• Collaborate cross-functionally with Product, Design, Ops, Finance, and Legal to ensure clean launches and profitability.

Requirements

• 5+ years of experience as a Product Manager in hardware or hardware-enabled SaaS environments.
• Proven track record of shipping at least 1–2 hardware products end-to-end.
• Direct experience with hospitality workflows, including Payments, POS, Mobile POS, KDS, Kiosks, and Networking.
• Strong understanding of hardware constraints, including manufacturing, reliability, packaging, and compliance.
• Ability to work autonomously with extreme ownership in ambiguous "grey" areas.
• English: Fluency required as the working language for global collaboration.

Culture & Benefits

• Flexible work culture with the option for fully remote work.
• Equity scheme allowing employees to share in company ownership.
• Flexible paid time off policy and extended healthcare benefits.
• Annual health and wellness benefit of $500.
• Paid leave and assistance for new parents, including mental health support and counseling.
• Dedicated volunteer days and a diverse, inclusive work environment.