Implementation Consultant (Hospitality)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Implementation Consultant (Hospitality): Delivering product orientation and training sessions to new Dutch-speaking Restaurant customers via virtual onboarding with an accent on POS software setup and business operational readiness. Focus on driving customer confidence and ensuring a successful launch of business operations.
Location: Amsterdam, Netherlands
Company
is a one-stop commerce platform that helps retail, hospitality, and golf businesses innovate, simplify, and scale their operations.
What you will do
- Deliver engaging virtual onboarding and training sessions to customers in the Dutch market.
- Train customers on specific product features tailored to their operational workflows.
- Build and maintain strong customer relationships to ensure long-term success and satisfaction.
- Create and manage documentation for onboarding processes and product training.
- Collaborate with Implementation Specialists and internal teams to ensure timely customer launches.
Requirements
- Experience in customer-facing roles, preferably in B2B or B2C environments.
- Professional background in the restaurant or hospitality industry.
- Proven experience delivering training or educational onboarding sessions.
- Ability to quickly master and explain technical concepts.
- Fluency in Dutch (spoken and written).
- Good communication skills in English (spoken and written).
Nice to have
- Previous experience in a technical role such as software, IT, or technical support.
- Familiarity with Apple tools, web technologies, or networking.
- Understanding of restaurant POS systems.
Culture & Benefits
- Career growth opportunities within a fast-scaling, inclusive global company.
- Financial perks including a share scheme and pension plan.
- Comprehensive health insurance and a €400 annual health & wellness benefit.
- 25 vacation days per year and paid parental leave.
- Professional development via a LinkedIn Learning license.
- Practical support including a public transport allowance and mental health services.
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