AV Field Engineer

TL;DR

AV Field Engineer: Commissioning AV systems at client sites to ensure optimal performance according to design intent with an accent on troubleshooting signal flow, network coordination, and DSP configuration. Focus on documenting changes via redlines, pre-commissioning support, and contributing lessons learned to improve designs and implementations.

Location: Virtual, Mississauga ON, or Toronto ON, Canada. Primarily on jobsites with frequent travel required.

Salary: 74,243–100,446 CAD

Company

Global leader in audio visual and media innovation, designing and building immersive environments for media organizations, retailers, sports venues, corporate enterprises, and government agencies.

What you will do

• Commission AV systems at client sites by optimizing equipment settings, documenting changes via redlines, and completing quality checklists.
• Perform pre-commissioning work in the office and communicate status to stakeholders regularly.
• Troubleshoot technical issues by tracing signal flow and coordinating with relevant parties.
• Configure AV networks, coordinate with client networks, and modify DSP files emphasizing AEC optimization for videoconferencing.
• Archive configuration files, maintain certifications, and provide feedback to improve system designs and implementations.

Requirements

• High School Diploma or GED required; Associates degree or higher preferred.
• 2+ years experience in relevant industry, field installation, or systems design.
• Ability to troubleshoot complex AV and network systems; strong familiarity with MTR and Zoom Rooms.
• DSP certification from Biamp, QSC, or BSS preferred; control certification from QSC, Extron, or Crestron.
• Proficiency in Microsoft Office; self-starter with good customer service skills.
• Ability to work on jobsites: lift 40lbs, climb ladders/stairs, specific vision abilities; frequent travel.

Nice to have

• Knowledge of broadcast or hybrid conference-live event systems.
• Ability to commission/troubleshoot remotely with onsite support.
• Certifications: Extron AVE Associate, Audinate Dante Level 3, Biamp Tesira Server, Q-Sys Level 2/Control 201, Extron Certified Control Professional, Shure Integrated Systems Level 1, AVIXA CTS.

Culture & Benefits

• Flexible work environment with competitive compensation.
• Multiple medical, dental (including orthodontic), vision plans; company-paid life, disability, EAP.
• Healthcare/Dependent Care FSAs, 401k with employer match, PTO, paid holidays.
• Voluntary benefits: critical illness, accident, pet insurance, etc.; commuter benefits.
• Culture celebrating diversity and inclusion; career growth opportunities.