Senior Casino Manager (iGaming)

TL;DR

Senior Casino Manager (iGaming): Support execution of localized casino strategies for suppliers/games per country and brand, manage day-to-day roadmap for casino products and content releases with an accent on integrations, supplier relationships, and promotional activities. Focus on optimizing game placement models, analyzing KPIs and market trends, and ensuring compliance across regulated markets.

Location: Hybrid in Bitola, North Macedonia

Company

Fast-growing online gaming operator founded in 2020, winner of EGR Rising Operator of the Year Award 2023 and iGaming Idol Employer of The Year Award 2023, with a multi-brand strategy and cutting-edge gaming platform.

What you will do

• Execute localized casino strategies and manage product roadmaps, coordinating with development team for integrations and launches
• Build relationships with third-party suppliers and content providers, coordinating promotional activities and content localization
• Collaborate with CRM, VIP, Operations, and Customer Service on bonuses, campaigns, and best practices
• Monitor KPIs, develop reports/dashboards, conduct competitor analysis, and provide actionable insights
• Support compliance, bonus abuse mitigation, and development of casino mechanics for player engagement
• Mentor junior team members and enhance player journey with UI/UX team

Requirements

• Strong understanding of games, providers, iGaming trends, and player dynamics
• Proven experience as Casino Manager / Senior Casino Manager / Casino Product role across multiple brands/markets, including regulated environments
• Knowledge of brand launches, technical integrations, casino content configuration, supplier management
• Commercial mindset focused on ROI, player behavior analysis, CRM strategies
• Excellent communication, organizational, analytical, and problem-solving skills; hands-on in fast-paced environment

Nice to have

• Experience with bonus abuse mitigation and gamification mechanics

Culture & Benefits

• Competitive salary and quarterly performance bonus
• Hybrid working with 30 days overseas working and work-life blend
• €500 yearly wellness allowance, AXA private hospital & dental insurance, paid time off including birthday "Me Day"
• Learning & development opportunities, referral bonus
• Office perks: fresh fruit/snacks, free parking, table tennis, lounge, sea views, social events
• Diverse, dynamic culture emphasizing curiosity, community, ownership, and DEIB