US Customer Master Data Steward

TL;DR

US Customer Master Data Steward (Animal Health): Deliver accurate database management for the US Animal Health business unit with an accent on creation and maintenance of customer master records in MDM and SAP. Focus on processing data change requests, researching classifications, resolving issues with internal teams, and ensuring compliance.

Location: Guadalajara, MX

Salary: From $21,560 MXN nominal monthly

Company

Global leader in animal health dedicated to innovation in products and services for farm animals and pets.

What you will do

• Create and maintain customer master files for veterinarians, agents, and distributors in MDM and SAP.
• Process Data Change Requests and research customer classifications for accurate transactions, shipping, and compliance.
• Collaborate with internal teams and external agents to resolve master data, pricing, and order issues.
• Manage Animal Health Numbers for all accounts and adhere to standard operating procedures.
• Serve as primary point of contact for agents on data accuracy and regulatory compliance.

Requirements

• Bachelor’s Degree in Finance, Business Administration, Industrial Engineering, or equivalent experience.
• Previous experience in data entry, database maintenance, or administrative support.
• Advanced English proficiency (Fluent) and strong analytical skills.

Nice to have

• Experience with SAP master data management.
• Demonstrated ability to work independently and exercise sound judgment.
• High learning agility for new systems.
• Proficiency in Microsoft Office Suite.

Culture & Benefits

• Comprehensive benefits including savings fund, life insurance, vacation premium, annual bonus, additional days off, pension plan, and discounts.
• Grocery and restaurant vouchers, SGMM, PTU, 33 days of year-end bonus.
• Diverse and inclusive work environment fostering innovation and career growth.
• Short Fridays.
• Travel: 0%-5%.