Revenue Technology Specialist (Salesforce)

TL;DR

Revenue Technology Specialist (Salesforce/CRM): Coordinating intake and triage of APAC commercial revenue technology requests, partnering with sales teams to translate business needs into user stories and solution designs with an accent on CRM platforms like Salesforce Sales Cloud and sales enablement tools. Focus on facilitating requirements elicitation, ensuring alignment with regional revenue strategy, and validating solutions through Agile processes.

Location: Kuala Lumpur, Malaysia (onsite, full-time)

Company

Global medical device leader focused on healthier futures through innovative respiratory care solutions.

What you will do

• Coordinate intake and triage of APAC revenue technology requests with sales teams and stakeholders
• Identify business needs, analyze requirements, and define success metrics through workshops and discussions
• Translate commercial needs into structured user stories and high-level solution designs for GTS teams
• Liaise between commercial teams and developers in Agile scrum processes, supporting backlog refinement and prioritization
• Validate solutions, obtain stakeholder sign-off during sprint reviews and UAT, and ensure proper documentation
• Interpret revenue strategy into technology guardrails, challenging misaligned requests

Requirements

• 3+ years in commercial-facing roles like sales operations, revenue operations, or business analysis
• 3+ years with enterprise CRM platforms, especially Salesforce Sales Cloud
• Experience partnering with sales teams to translate requirements into technology solutions
• Experience in Agile environments with tools like JIRA and Confluence
• Strong communication with commercial and technical stakeholders in matrixed regional setup
• Analytical skills, proficiency in Microsoft Office suite

Nice to have

• Bachelor’s degree in Business or IT
• Experience supporting B2B sales or revenue functions
• Background in regulated industries like medical devices or health sciences
• Familiarity with sales enablement (Seismic) or conversation intelligence tools (Gong)

Culture & Benefits

• Challenging, supportive environment driven by excellence and innovation
• Diverse and inclusive culture encouraging individual expression
• Focus on career growth, goal achievement, and creating new opportunities