Business Excellence & Engagement Specialist (Healthcare)

TL;DR

Business Excellence & Engagement Specialist (Healthcare): Managing business excellence functions and stakeholder relationships within the healthcare sector with an accent on patient referral workflows and healthcare provider engagement. Focus on optimizing the patient journey, ensuring regulatory compliance for medical materials, and maintaining high stakeholder satisfaction.

Location: Must be based in Riyadh, Saudi Arabia; role requires frequent travel to hospitals and clinics.

Company

hirify.global is a healthcare services organization providing program management and patient support solutions using a proprietary Patient Management System.

What you will do

• Maintain consistent communication and positive relationships with hospitals, healthcare providers, patients, and charities.
• Oversee the development of medical education materials and conference presentations, ensuring accuracy and regulatory compliance.
• Manage patient referral programs to ensure timely drug delivery and adherence to project workflows.
• Prepare monthly monitoring reports on patient referrals and logistics, alongside quarterly quality assurance reports.
• Support business development by working on new proposals and presentations for new launches.
• Execute all program activities using the internal Patient Management System (PMS).

Requirements

• 2-5 years of professional experience in the healthcare sector.
• Excellent command of both spoken and written English.
• Strong networking, negotiation, and communication skills.
• Ability to travel frequently to healthcare facilities and flexibility in working hours.
• Proficiency in data monitoring and management.

Nice to have

• Experience in coordinating logistics or supply chain management.
• Background in communication service management.
• Demonstrated passion for philanthropy through volunteer involvement.

Culture & Benefits

• Opportunity to collaborate with regional and global HQ teams.
• Direct exposure to the latest medical advancements and strategic guidance.
• Dynamic work environment combining office administration with field-based engagement.