Strategy & Business Operations, Manager (Seller & Growth)

Location: Petaling Jaya, Malaysia

Company

hirify.global is a Southeast Asian superapp offering food delivery, groceries, mobility, financial services, and e-commerce through hirify.globalMall.

What you will do

• Develop and roll out seller-facing programmes, policies, guidelines, and operational tools.
• Design seller incentive programmes that support platform engagement and commercial growth across markets.
• Identify seller pain points through field engagement and qualitative research, then turn them into scalable programme solutions.
• Plan and execute hirify.globalMall user growth initiatives with Ops, Product, Marketing, and country teams.
• Develop ecosystem cross-selling strategies that convert existing hirify.global users into active hirify.globalMall shoppers.
• Support recurring, high-velocity campaign planning and execution across markets.

Requirements

• 5 or more years of experience in e-commerce, marketplaces, platform operations, strategy, or growth marketing.
• Strong quantitative discipline, business judgment, and ability to translate analysis into actionable insights.
• Experience building operational policies and programmes from scratch.
• Strong stakeholder management across country operations, product, and marketing teams.
• Prior experience with seller or merchant programmes, country or category leadership, or cross-market growth.

Nice to have

• Understanding of the Southeast Asian market and Double Day commerce culture.

Culture & Benefits

• Flexible working arrangements with differentiated hours.
• Term life insurance and comprehensive medical insurance.
• Flexible benefits package through hirify.globalFlex.
• Parental, birthday, and volunteering leave.
• Confidential employee assistance programme.
• Inclusive and equitable workplace with equal-opportunity employment practices.