IT Program Manager (MarTech)

TL;DR

IT Program Manager (MarTech): Managing digital platforms and MarTech ecosystems to enable global fundraising and supporter engagement with an accent on end-to-end program delivery, Agile orchestration, and stakeholder alignment. Focus on driving enhancements for donation platforms, CRM integrations, and coordinating cross-functional teams in a distributed environment.

Location: Must be based in the US. Hybrid in New York City (1 day/week) or remote for those outside NYC.

Salary: $88,277 – $103,222

Company

One of the world's largest international humanitarian non-governmental organizations providing life-saving aid in over 40 countries.

What you will do

• Drive end-to-end delivery of multiple concurrent MarTech initiatives from scope definition to launch.
• Act as Scrum Master, facilitating sprint planning, standups, and retrospectives while removing delivery blockers.
• Manage stakeholder communications, providing clear status reports for both engineers and senior executives.
• Oversee budget tracking and vendor invoicing, contributing to the annual financial planning process.
• Coordinate business analysis activities, defining functional requirements and managing testing.
• Partner with Product Managers to shape the long-term strategic roadmap for the MarTech portfolio.

Requirements

• 3-6 years of experience in IT project or program management.
• Proven track record delivering e-commerce systems, donation platforms, or Marketing Technology.
• Hands-on experience with Agile methodologies such as Scrum or SAFe.
• Proficiency with project management tools like Jira or Monday.com.
• Must be based in the United States.
• Strong analytical and stakeholder management skills.

Nice to have

• Experience with Fundraise Up, Springboard, Drupal, Salesforce, Pardot, or Databricks.
• Background in non-profit fundraising or digital supporter engagement.
• PMP, CSM, CSPO, or SAFe certifications.
• Knowledge of payment processing platforms like Stripe or PayPal.

Culture & Benefits

• Remote-first flexibility for employees based anywhere in the US.
• Comprehensive medical, dental, and vision insurance.
• 403b retirement savings plan with immediate company matching.
• Generous leave policy including 20-25 days of PTO and 10 sick days.
• Opportunity to perform high-impact work supporting humanitarian missions.