People Services Coordinator

TL;DR

People Services Coordinator (HR): Coordinate people-related processes across the employee lifecycle with an accent on onboarding, documentation, performance management, and engagement. Focus on ensuring accurate records, legal compliance, efficient support for new hires, and proactive process improvements for better employee experience.

Location: Hybrid in Cyberjaya, Malaysia

Company

hirify.global is a cloud service specialist that designs, implements, and manages multi-cloud solutions, communication tools, and high-performance networking for customers worldwide.

What you will do

• Coordinate completion of HR processes like onboarding, background checks, role changes, performance management, and training requests, following up proactively and escalating issues.
• Prepare for new starters by ensuring equipment setup, logins, objectives, and induction training plans with managers.
• Resolve employee enquiries, support policy implementation, investigations, disciplinary meetings, and promote wellbeing.
• Prepare reports and analyze data from surveys, exit interviews, and other metrics.
• Coordinate People Team communications, newsletters, and updates to managers and the business.
• Propose process improvements to enhance employee experience and reduce administrative efforts.

Requirements

• Bachelor’s degree or substantial working experience.
• Good experience in HR administration across the employee lifecycle.
• Knowledge of legal compliance for health & safety, employee screening, and ongoing checks, with experience processing documentation.
• Experience preparing reports and spreadsheets (e.g., diversity analysis, absence monitoring).
• Experience using an HRIS.
• Experience arranging and participating in training sessions.
• Experience in ISO certified environments (e.g., 9001, 14001, 20001, 27001).
• Good organizational skills.

Culture & Benefits

• Competitive salary based on experience.
• Training and development provided.
• Opportunity to work with international stakeholders.

Hiring process

• Stage 1: Applied.
• Stage 2: Interview with TA Team.
• Stage 3: Review.
• Stage 4: Interview.
• Stage 5: Hired.