Senior Control and Quality Analyst (Fintech)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Senior Control and Quality Analyst (Fintech): Strengthening quality, risk management, and customer outcomes across Pension Risk Transfer services with an accent on control testing and operational excellence. Focus on analyzing quality outcomes, identifying risk trends, and driving continuous improvement in pension processes.
Location: Hybrid in Glasgow, UK
Salary: Up to £46,000
Company
is a leading UK financial services group and major global investor specializing in retirement and protection solutions.
What you will do
- Perform control testing and quality assurance assessments to a high standard.
- Analyze quality outcomes and customer data to identify risks and improvement opportunities.
- Provide coaching and constructive feedback to managers and colleagues.
- Recommend and track enhancements for quality and control strategies.
- Maintain accurate audit trails and document processes throughout the analysis lifecycle.
- Support colleague development through training and best practice sharing.
Requirements
- Good understanding of defined benefit pensions and Pension Risk Transfer products.
- Strong knowledge of quality assurance, control frameworks, and operational risk.
- Experience working in quality, risk, audit, or assurance environments.
- Ability to analyze data and translate insights into practical actions.
- Clear written and verbal communication skills for providing constructive feedback.
- Must be based in or able to work in a hybrid capacity in Glasgow, UK.
Culture & Benefits
- Annual performance-related bonus plan and valuable share schemes.
- Generous pension contributions and life assurance.
- Healthcare plan for permanent employees.
- At least 25 days holiday plus public holidays, with options to buy or sell.
- Electric car salary sacrifice scheme for permanent staff.
- Various discounts for internal products and high street/online stores.
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