Associate Director (AML)

TL;DR

Associate Director (AML): Managing daily AML operations and quality control for investor services with an accent on client delivery and regulatory compliance. Focus on coordinating deliverable quality, guiding team members in query resolution, and mitigating operational risks.

Location: Kuala Lumpur, Malaysia

Company

hirify.global is a global provider of fund administration and investor services.

What you will do

• Support the quality control review process of daily deliverables in accordance with AML, Data Governance, and Outsourcing policies.
• Act as the primary contact for daily client inquiries and ensure deliverables are completed within established SLAs.
• Provide guidance and assistance to team members in responding to queries from clients, investors, and fund managers.
• Collaborate in regular team meetings to share information and ideas while fostering a positive team culture.
• Support management in executing department initiatives, projects, and risk mitigation strategies.

Requirements

• Location: Must be based in Kuala Lumpur, Malaysia.
• Diploma or Bachelor's degree in a business-related field or relevant professional experience.
• 2-4 years of experience in financial services, fund administration, asset management, banking, or client service.
• Knowledge of AML processes and related functionalities.
• Professional written and verbal communication skills.
• Demonstrated leadership and responsibility within an AML or fund administration team.

Culture & Benefits

• Work environment driven by core values: Trust, Challenge & Empowerment, Passion for Clients, Openness, and Honesty.
• Collaborative team culture with regular check-ins and knowledge sharing.
• Opportunity to be an integral member of a global AML operations team.