Social Media Specialist (Hospitality)

TL;DR

Social Media Specialist (Hospitality): Launching and growing social media presence for Lightspeed Hospitality across France and Benelux with an accent on storytelling and platform-specific content. Focus on executing content calendars, launching Instagram in France, and producing high-quality short-form videos.

Location: Hybrid (3 in-office "pillar" days required), flexibility to work from any Lightspeed office

Company

A cloud commerce platform powering retail, hospitality, and golf businesses globally.

What you will do

• Execute social media strategy and own content calendars for France and Benelux across LinkedIn, Instagram, and YouTube.
• Lead the strategy and launch of the Instagram channel in France.
• Produce high-quality short-form video content and collaborate with internal teams for asset briefing.
• Identify and tell authentic stories from Hospitality clients to drive engagement.
• Manage community engagement and act as the brand gatekeeper for organic social content.
• Monitor performance using Hootsuite and Meta Business Suite to optimize reach and growth.

Requirements

• 3+ years of social media management experience, preferably in SaaS, tech, or hospitality.
• Native-level French and high proficiency in English.
• Proven track record of managing content calendars for LinkedIn, Instagram, and YouTube.
• Experience with the full content lifecycle: scripting, interviewing, editing, and publishing.
• Proficiency in Hootsuite and Meta Business Suite.
• Must be available for a hybrid work structure with 3 designated in-office days.

Nice to have

• Experience scaling channels in new markets or managing influencer collaborations.
• Affinity for the hospitality sector.
• Knowledge of Spanish or Dutch.

Culture & Benefits

• Hybrid work structure with the flexibility to work from any company office.
• Remote work program allowing work abroad for up to 60 days per year.
• Comprehensive health benefits including collective health insurance (mutuelle) and an annual wellness budget.
• Practical perks such as 50% public transport reimbursement and an employee technology purchase plan.
• Inclusive workplace culture founded on diversity and belonging.