Senior Frontend Engineer (Fintech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Senior Frontend Engineer (React/TypeScript): Building and owning the core platform for call center agents with an accent on operational efficiency and AI-driven capabilities. Focus on designing intuitive tools, integrating complex systems, and implementing AI-powered workflows to enhance agent and customer experience.
Location: Hybrid in NY / NJ
Salary: $160k-190k per year
Company
is a fintech company providing an AI-native platform for personalized financial offers and credit experiences.
What you will do
- Design, build, and evolve the Customer Success agent desktop, the core platform for call center operations.
- Develop tools, workflows, and integrations that connect multiple systems used by the Customer Success organization.
- Improve agent productivity and operational efficiency through automation and AI-driven capabilities.
- Collaborate closely with Product, Customer Success, and Operations teams to design user-centric solutions.
- Ensure systems are reliable, scalable, and maintainable in a fast-growing environment.
- Take end-to-end ownership of features from design and architecture to production deployment.
Requirements
- 5+ years of experience in software engineering.
- Proficiency in React and TypeScript.
- Must be based in or able to work hybrid in New York or New Jersey.
- Bachelor’s degree in Computer Science or a related field.
- Strong problem-solving skills and ability to work independently.
Nice to have
- Proficiency in relational (MySQL) and non-relational (MongoDB) databases.
- Experience with micro-service architecture.
- Familiarity with message queue technologies such as Kafka, SQS, or RabbitMQ.
- Experience with Kotlin.
- Background in the fintech industry.
Culture & Benefits
- Competitive pay and company equity via stock options.
- Unlimited PTO.
- Comprehensive health insurance options including Medical, Dental, Vision, Life, EAP, FSA, and Maternity Leave.
- 401K Plan with matching, HSA, and Pet Insurance.
- Cell phone stipend.
- Collaborative, mission-driven environment with team-owned deliverables.
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