Platform Product Lead (eCommerce)

TL;DR

Platform Product Lead (eCommerce): Own the strategy and evolution of core platform capabilities that support multiple hirify.global products with an accent on scale, performance, and innovation. Focus on leading end-to-end product lifecycle, collaborating with cross-functional teams, and delivering solutions that drive business growth and customer value.

Location: Hybrid in Sofia, Bulgaria

Company

Leading eCommerce retention marketing platform with AI-powered Reviews and Loyalty solutions serving over 30,000 global brands.

What you will do

• Own strategy and roadmap for platform capabilities, ensuring scalability, reliability, and business alignment
• Lead end-to-end product lifecycle from discovery and ideation to launch and improvement
• Collaborate with Engineering, Data, and Product teams to deliver solutions supporting multiple product lines
• Translate technical and business requirements into product specifications and priorities
• Drive cross-functional initiatives with stakeholders across Product, R&D, Customer Success, and Sales

Requirements

• Excellent written and verbal communication skills in English
• 3+ years as Product Manager in product-first company
• 1+ year leading Product Managers or similar leadership role
• Experience delivering UX-intensive products and technically complex integrations
• Experience with large-scale products serving thousands of customers across multiple product groups
• Strong leadership and mentorship skills

Nice to have

• Technical experience in Engineering, SRE, or Tech Support

Culture & Benefits

• Shape foundation of hirify.global’s platform influencing multiple products for global brands
• Work on high-visibility, cross-product strategic initiatives
• Grow leadership and technical expertise partnering with senior stakeholders