AWS Cloud Administrator (GovCloud)

TL;DR

AWS Cloud Administrator (GovCloud): Manage operational health, security posture, and availability of AWS GovCloud (IL4) environment for AI Contact Center platform with an accent on IAM policies, infrastructure monitoring, FedRAMP High compliance, and 99.9% uptime. Focus on provisioning environments, incident response, log management, and serverless service administration including Amazon Connect, Bedrock, Lambda, and Kinesis.

Location: Remote within US (AWS GovCloud us-gov-west-1, FedRAMP High, DoD IL4 compliant environment)

Company

SDVOSB services company partnering with healthcare and life sciences organizations on AI, automation, and data solutions for government entities.

What you will do

• Manage and monitor AWS GovCloud environment hosting Amazon Connect, Bedrock, Lambda, Lex, Kinesis, S3, CloudWatch, QuickSight, and Contact Lens.
• Administer IAM roles, policies, and permissions across Dev, Test, UAT, and Production environments following least-privilege principles.
• Monitor infrastructure health with CloudWatch, maintain 99.9% uptime SLA, and implement automated remediation.
• Coordinate maintenance, deployments via ServiceNow CAB process, and zero-downtime activities.
• Implement logging (CloudTrail, VPC Flow Logs) and forward to SIEM; manage S3 policies, encryption, and backups.
• Support Security Engineer on FedRAMP compliance, POA&M, audits; respond to incidents with root cause analysis and on-call rotation.

Requirements

• 3+ years administering production AWS environments including IAM, VPC, CloudWatch, CloudTrail, S3, Lambda, KMS
• Experience in AWS GovCloud or FedRAMP-authorized clouds
• Strong IAM policy design, permission boundaries, cross-account access.
• Proficiency with CloudWatch monitoring, alarms, dashboards, log management.
• Experience with IaC (CloudFormation, CDK, Terraform) for provisioning.
• Familiarity with NIST 800-53, FedRAMP monitoring, DFARS 252.204-7012, encryption (KMS, SSE, TLS).
• Incident management, on-call rotations, serverless architecture admin, strong documentation skills.
• Bachelor’s in IT, CS, Cybersecurity or equivalent.

Nice to have

• AWS certifications: SysOps Administrator, Solutions Architect, Security Specialty.
• Amazon Connect and Contact Lens administration.
• IL4/IL5 DoD, STIG compliance, ServiceNow, Azure GCC High, HIPAA.
• AWS Organizations, Control Tower, multi-account governance.

Culture & Benefits

• Follow 10 Guiding Principles emphasizing people, transparency, progress, and entrepreneurial thinking.
• Challenging fast-paced environment with empowered teams and no two days the same.
• 24x7x365 monitoring with on-call rotation for production.
• Equal opportunity employer committed to non-discrimination.