Assistant Audit (Fintech)

TL;DR

Assistant Audit (Fintech): Supporting the audit team through client onboarding, timely communication, and internal coordination with an accent on process efficiency and data quality. Focus on managing stakeholder expectations, tracking audit progress, and ensuring a seamless onboarding experience for micro SMEs.

Location: Must be based in Philippines (Remote)

Company

A B Corp fintech company providing AI-powered back-office services for micro SMEs across Asia Pacific and the UK.

What you will do

• Manage client onboarding, including requirements collection and communication.
• Act as the primary point of contact for client queries and updates.
• Coordinate with internal departments to track audit progress and information flow.
• Maintain accurate administrative records and trackers to ensure data quality.

Requirements

• Minimum 3 years of experience in Customer Service, Client Support, or coordination.
• Must be based in Philippines.
• Proven experience in professional client-facing communication via email, calls, and messaging.
• Proficiency in Excel or Google Sheets and basic tracking tools.
• Experience in onboarding, operations support, or service delivery coordination.
• Strong organizational and time-management skills.

Culture & Benefits

• Flexible remote work arrangement.
• Ability to work fully remote from anywhere in the world for 1 month per year.
• Competitive market salaries and generous paid time off.
• Eligibility for employee share ownership plan (ESOP).
• Culture rooted in humility, kindness, and personal professional growth.

Hiring process

• HR Introductory Call to discuss skills and experience.
• Technical Round with the hiring team.
• Soft Skills round with a member of the leadership team.
• Reference interviews followed by a verbal or email offer.