DIA - Operations Manager (Financial Services)

TL;DR

Operations Manager (Investment Adviser): Administer day-to-day operational functions for an SEC-registered investment adviser with an accent on process improvements, scalability, and regulatory readiness. Focus on overseeing core processes like account administration, trading support, reconciliation, and data integrity while leading operational teams and partnering with senior leadership.

Great Falls, MT / Richmond, VA

Company

Employee-owned financial services firm with $7 billion in assets under management, providing wealth management, asset management, trust, and capital markets services across the United States.

What you will do

• Oversee daily operational activities including account administration, trading support, reconciliation, data integrity, and system workflows.
• Ensure processes are documented, scalable, and supported by strong internal controls to mitigate risk.
• Lead, mentor, and develop an operations team, including hiring, onboarding, performance management, and fostering a high-performing environment.
• Evaluate workflows for efficiency, automation, and improvements; lead firm-wide initiatives like system enhancements and vendor transitions.
• Prepare operational reporting and metrics for senior management and serve as expert on operational systems and third-party providers.

Requirements

• Bachelor’s degree required; minimum 7-10 years progressive experience in operations within investment adviser, asset manager, or financial services firm.
• Demonstrated experience managing and developing teams.
• Familiarity with portfolio accounting, trading, and custody platforms.
• Proven ability to design, implement, and maintain effective operational processes and controls.
• Excellent organizational, analytical, problem-solving, and communication skills; collaborative mindset.

Nice to have

• Advanced degree or relevant certifications.

Culture & Benefits

• Competitive salary with medical, dental, vision coverage.
• 401(k) and ESOP contributions, generous sick/vacation/maternity/parental leave, paid holidays.
• Professional development, tuition reimbursement ($15,000 lifetime cap), discounted personal insurance.
• Charitable gift-matching and Davidson Day of Giving for community impact.
• Supportive culture emphasizing curiosity, accountability, candor, awareness, passion, and appreciation.