Internal Communications Manager (Hospitality)

TL;DR

Internal Communications Manager (Hospitality): Leading the creation and delivery of engaging communications to connect colleagues across a national network of hostels with an accent on organizational change and digital tool integration. Focus on developing an internal communications strategy, implementing modern digital solutions, and managing engagement during transformation.

Location: Hybrid – remote with travel to head office (Derby) and around the network. Must be based in the UK.

Salary: £36,000 - £42,500 per annum

Company

hirify.global is a social enterprise dedicated to enriching lives, especially for young people, through affordable hostel stays and travel experiences.

What you will do

• Develop and execute an internal communications strategy to support business priorities and organizational transformation.
• Identify, implement, and manage modern digital solutions and channels for internal engagement.
• Create high-quality internal content, including newsletters, briefings, and articles to inspire staff across the network.
• Plan and host internal engagement activities such as webinars, briefings, and "Ask-the-Exec" sessions.
• Collaborate with senior leadership to gather stories, share updates, and celebrate organizational impact.
• Support staff confidence and engagement during periods of organizational change.

Requirements

• Proven experience leading internal communications strategies within complex or national organizations.
• Expertise in using Microsoft Teams, Viva Engage, and SharePoint to drive engagement.
• Demonstrated success in managing internal communications during organizational change.
• Excellent written and verbal communication skills with the ability to adapt tone for different audiences.
• Strong project management skills and experience in event coordination and facilitation.
• Ability to travel to the head office and across the national network.

Culture & Benefits

• 10 nights of free hostel stays per year for you and up to 3 guests.
• Access to a staff discount and cash back portal.
• Free annual hirify.global Membership.
• Support via an Employee Assistance Program.
• Robust induction, ongoing training, and opportunities for personal growth.