Senior Speech Scientist (Speech Recognition)

TL;DR

Senior Speech Scientist (Speech Recognition): Designing and delivering CX solutions for speech-enabled IVR applications with an accent on grammar development and speech recognition performance. Focus on optimizing Nuance Recognizers, implementing scripting solutions in Perl, and providing subject matter expertise for speech-to-text systems.

Location: Remote

Salary: Competitive (DOE)

Company

hirify.global is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to its clients.

What you will do

• Develop and test grammars for speech-enabled IVR applications using Nuance Recognizers.
• Act as the subject matter expert for all issues related to speech recognition performance.
• Support the sales team by providing technical proposals and answering questions regarding speech recognition.

Requirements

• At least 5 years of experience with Nuance Recognizer, Nuance Dragon Voice, and Nuance SpeechSuite.
• Proficiency in scripting languages, specifically Perl.
• Experience working with both Linux and Windows environments.
• Experience using JavaScript/ECMAscript for grammar development and testing.
• Excellent communication and client interaction skills.

Nice to have

• Experience with Nuance Vocalizer, Amazon Lex, IBM Watson, Google Voice, or SiriKit.
• Knowledge of audio utilities such as SoX or Audacity.
• Experience with Nuance Speech Server, Nuance License Manager, or Genesys GVP (8.5, 9).
• Proficiency in Python or Java.
• Experience with speaker verification products.

Culture & Benefits

• Collaborative and flexible work environment.
• Extremely competitive compensation and benefits package.
• Opportunity to grow within a fast-expanding organization.