Trainer, Mystery Shoppers & Auditors (Retail & Hospitality)

TL;DR

Trainer, Mystery Shopper & Auditor (Retail & Hospitality): Conducting operational audits, mystery shopping, and delivering training for retail and hospitality programs with an accent on service quality, compliance, and food safety. Focus on evaluating operational standards and ensuring brand consistency across the Canary and Balearic Islands.

Location: Must be based in or be able to travel locally within the Canary and Balearic Islands, Spain

Company

hirify.global is a leading global assurance provider specializing in safety, security, and sustainability.

What you will do

• Deliver professional training in retail, hospitality, or foodservice environments.
• Perform mystery shopping visits to evaluate customer service and operational standards.
• Conduct food safety audits focusing on compliance, quality, and risk management.
• Provide objective, detailed reporting using online systems and mobile tools.
• Collaborate with regional and global delivery teams to maintain long-term program stability.

Requirements

• Fluency in Spanish is required.
• Proven experience in auditing, training, or mystery shopping within the retail, hospitality, or food service sectors.
• Ability to travel locally within the Canary and Balearic Islands.
• Strong attention to detail and professional integrity.
• Solid understanding of operational standards and compliance.

Nice to have

• English language proficiency.
• Formal auditing qualifications or relevant audit training.

Culture & Benefits

• Consistent work across established international brand programs.
• Competitive per-visit or per-day compensation rates.
• Full onboarding, training, and platform access provided.
• Support from an experienced regional and global delivery team.
• Flexible scheduling for freelance contractors.