Lead Solutions Specialist (Fintech)

TL;DR

Lead Solutions Specialist (Fintech): Designing and optimizing real-time market data solutions for institutional clients with an accent on low-latency architecture and technical integration. Focus on guiding clients through cloud adoption, managing complex data workflows, and resolving critical technical escalations.

Location: Hong Kong or Singapore

Company

hirify.global is a global provider of financial data and analytics solutions used by over 200,000 investment professionals worldwide.

What you will do

• Serve as the primary technical and strategic contact for key Real-Time clients, ensuring long-term technical alignment.
• Guide institutional clients through platform migrations, cloud adoption, and architectural changes.
• Proactively identify performance enhancements and coordinate with internal teams to implement scalable solutions.
• Act as the technical escalation point for critical incidents, providing leadership during response and resolution.
• Partner with Product and Engineering teams to influence the roadmap based on client feedback and feature gaps.

Requirements

• 7+ years of experience in a technical client-facing role (e.g., TAM, Solutions Architect) within financial services or data technology.
• Proficiency in both English and Mandarin Chinese to support a diverse client base.
• Deep knowledge of real-time data feeds, low-latency architecture, and entitlement systems.
• Experience supporting enterprise clients in AWS cloud or hybrid environments.
• Strong understanding of market data technologies such as Refinitiv and Bloomberg feeds.
• Bachelor's degree in Computer Science, Finance, Engineering, or a related field.

Nice to have

• Scripting and diagnostics skills, specifically in Python and SQL.

Culture & Benefits

• Work within an S&P 500 company recognized as a Glassdoor Employees' Choice Award winner in 2023.
• Collaborative environment that values curiosity and diverse perspectives.
• Exposure to sophisticated institutional workflows and high-impact strategic projects.