Medical Records Retrieval Associate (Medtech)

TL;DR

Medical Records Retrieval Associate (Medtech): Managing the intake, organization, and secure upload of electronic medical records to support Clinical Documentation Integrity (CDI) with an accent on HIPAA compliance and data accuracy. Focus on indexing records, monitoring upload queues, and collaborating with CDI teams to resolve documentation gaps.

Location: Remote (United States)

Company

hirify.global is a public benefit corporation empowering independent primary care through value-based care networks.

What you will do

• Retrieve and validate electronic medical records from partner practices or internal teams.
• Upload and index records into CDI audit platforms ensuring correct patient attribution.
• Monitor upload queues to ensure turnaround time targets are met.
• Identify missing or incomplete documentation and escalate issues appropriately.
• Maintain strict adherence to HIPAA and internal data security policies.
• Collaborate with CDI and other teams to resolve file access issues.

Requirements

• High School Diploma.
• 2+ years of experience with Medical Record or Chart retrieval processes.
• Strong familiarity with Electronic Health Record (EHR) systems.
• Must be based in the United States.

Nice to have

• Familiarity with CDI workflows.
• Experience with file indexing and document management systems.
• Basic knowledge of ICD-10-CM terminology.
• Excellent written and verbal communication and presentation skills.

Culture & Benefits

• Remote-first culture with flexible work schedules.
• Comprehensive health, dental, and vision insurance (up to 80% paid).
• Robust time-off plan including 21 days of PTO in the first year and 11 paid holidays.
• 401(k) with up to 4% match and stock options.
• 12 weeks paid parental leave and a six-week paid sabbatical after six years of service.
• Educational Assistant Program and Clinical Employee Reimbursement Program.