IT Field Engineer (Windows Server)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
IT Field Engineer (Windows Server): Providing onsite IT service, support, and implementation for clients with an accent on server administration and networking. Focus on deploying and troubleshooting Windows Server, virtualization (VMware/Hyper-V), and cloud services like Azure and Office 365.
Location: Austin, Texas. Must be authorized to work in the United States.
Salary: $60,000–$65,000
Company
is a national managed services provider (MSP) focused on delivering high-quality IT service and client-centricity.
What you will do
- Perform Business Transformation Assessments (BTA) and document IT assets onsite.
- Implement and troubleshoot core networking and server technologies, including Windows Server, Hyper-V, VMware, and Azure.
- Collaborate with Service Desk and Operations teams to execute client management and maintenance plans.
- Resolve user computing issues requiring onsite remediation to ensure customer satisfaction.
- Coordinate with third-party vendors and Line of Business (LoB) application providers for technical requirements.
- Maintain detailed documentation of issues and onsite labor within the company ticket system.
Requirements
- Minimum 3 years of relevant experience in IT field services.
- Proficiency in Windows Server (2012-2025), Active Directory, DNS, DHCP, and Remote Desktop Services.
- Experience with virtualization (VMware, Hyper-V) and storage solutions (SAN, NAS).
- Fundamental understanding of networking technologies, including Cisco Meraki and HP.
- Valid driver’s license and proof of insurance.
- Must be authorized to work in the United States.
Nice to have
- MSP experience.
- Knowledge of ITIL, Service Management, and HaloPSA Platform.
- Certifications such as Microsoft Fundamentals, CompTIA Network+, A+, Security+, or ITF+.
Culture & Benefits
- Comprehensive health, disability, life, dental, and vision plans.
- 401(K) and retirement plans with complimentary financial advisory services.
- Generous time off: up to 20 days PTO, 7 paid sick days, and 12+ paid holidays.
- Long-term incentive rewards including Tiffany & Co. gift cards, custom Rolex, and cash bonuses.
- Ongoing training and continued education reimbursement.
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