Social Media Coordinator

TL;DR

Social Media Coordinator: Manage day-to-day community engagement, content support, and performance visibility for a professional business platform with an accent on social interactions, metrics tracking, and trend identification. Focus on monitoring responses, pulling reports, surfacing insights, and scheduling brand-aligned posts.

Location: Remote - Colombia

Company

hirify.global (formerly AffiniPay) is a professional business platform founded in 2005 to empower legal, accounting, and client-focused professionals with purpose-built solutions for operations, compliance, and growth, trusted by over 250,000 U.S. professionals.

What you will do

• Manage community engagement by monitoring and responding to comments, DMs, and mentions across platforms, escalating issues and sharing insights.
• Track social performance with weekly/monthly reports, key metrics, tagging accuracy, and trend/anomaly analysis.
• Monitor social and cultural trends to identify opportunities and contribute to team inspiration resources.
• Assist with content publishing by scheduling approved posts in Sprout Social, ensuring accuracy in captions, visuals, links, and tags.

Requirements

• Experience managing or supporting brand social media accounts
• Comfort working in Sprout Social or similar tools
• Strong attention to detail and follow-through
• Clear written communication and good judgment on tone/escalation
• Ability to work independently while aligned with brand guidelines
• Interest in social trends, performance data, and content-business connections

Culture & Benefits

• Culture rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement.
• Core values: Work Smart, Win Fast; Outshine Ordinary; We Find a Way.
• Commitment to diversity, equity, inclusion through education, equal opportunities, and community outreach.
• Collaborative, inspiring, empowering environment.