Support Consultant - 3rd Line (Dynamics 365 Business Central)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Support Consultant - 3rd Line (Dynamics 365 Business Central): Providing high-level technical support and system enhancements for D365 BC with an accent on complex issue resolution and technical documentation. Focus on acting as a final escalation point, collaborating with developers, and analyzing functional requirements for enterprise customers.
Location: Remote / Hybrid (Must be based in the UK)
Salary: £45,000 – £50,000
Company
A leading Microsoft Partner based in the United Kingdom specializing in Microsoft technology and software development.
What you will do
- Act as the primary escalation point for the most complex and high-impact Business Central issues.
- Produce and maintain high-quality technical documentation, knowledge articles, and handover materials.
- Collaborate closely with developers to clarify requirements and ensure quality delivery of solutions.
- Engage directly with customers to gather, analyze, and document technical and functional requirements.
Requirements
- Minimum 5 years of experience supporting Microsoft Dynamics 365 Business Central.
- Strong understanding of Business Central architecture, configuration, and extensibility.
- Solid knowledge of data structures, troubleshooting methodologies, and system diagnostics.
- Previous experience working within a Microsoft Partner environment.
- Location: Must be based in the UK.
Culture & Benefits
- Competitive salary up to £50,000.
- 25 days of annual leave.
- Flexible work arrangements including hybrid and remote options.
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