Senior Technical Account Manager (OT Cybersecurity)

TL;DR

Senior Technical Account Manager (OT Cybersecurity): Serve as the primary technical advocate for assigned customers, supporting onboarding, implementation, and long-term success with the hirify.global platform with an accent on operationalizing key use cases and integrating into existing workflows. Focus on leading account reviews, monitoring customer health, and delivering OT cybersecurity expertise through training and workshops.

Location: Saudi Arabia, regional travel up to 30%.

OTE: 470,000 SAR

Company

Market leader in ICS/OT cybersecurity protecting industrial organizations worldwide.

What you will do

• Guide customers in operationalizing use cases and integrating hirify.global platform into workflows for measurable outcomes.
• Lead account reviews, roadmap discussions, and optimization efforts.
• Monitor health metrics, identify risks, and support recovery plans for at-risk accounts.
• Partner with internal teams for seamless customer experience.
• Deliver training, workshops, and briefings as OT cybersecurity expert.

Requirements

• 3+ years in OT environments with ICS, SCADA, or DCS knowledge.
• 1+ year in cybersecurity engineering or SOC, preferably critical infrastructure.
• Strong ICS/OT cybersecurity understanding, including detection, risk management, threats.
• Familiarity with SIEM (Splunk, QRadar, FortiSIEM, Elastic) and industrial networking (SPAN/TAPs, VLANs, firewalls).
• Experience in customer-facing post-sales roles, influencing stakeholders.
• Ability to communicate complex concepts clearly.

Nice to have

• Prior TAM, Sales Engineer, Resident Engineer, or Customer Success Manager experience.

Culture & Benefits

• Remote-first culture with operations in North America, Europe, Middle East, APAC.
• Competitive equity package and comprehensive benefits plan.
• Mission-oriented team embodying authenticity, transparency, trust.