Sr. Customer Integrity & Threat Detection Analyst (Starlink)

TL;DR

Sr. Customer Integrity & Threat Detection Analyst (Starlink): Proactively identify and assess platform integrity and abuse risks, develop technical detection and mitigation strategies, and investigate issues like scams, fraud, and illicit activities with an accent on balancing customer privacy and enforcement measures. Focus on partnering with cross-functional teams, conducting compliance reviews, and executing targeted actions against indisputable harm without overreach.

Location: Onsite in Bastrop, TX—remote work not considered. Must meet ITAR requirements: US citizen/national, lawful permanent resident (green card holder), refugee, or asylee.

Company

SpaceX develops technologies for space exploration and enabling human life on Mars, including the Starlink satellite internet service.

What you will do

• Proactively identify and assess platform integrity and abuse risks
• Develop technical detection and mitigation strategies
• Investigate potential issues such as scams, fraud, and illicit goods/activities
• Partner with cross-functional teams to deepen relationships and combat misuse
• Conduct periodic reviews to support legal and compliance obligations
• Execute enforcement with consideration for customer privacy, targeting indisputable harm

Requirements

• Bachelor's degree and 4+ years in global affairs, intelligence, or investigations; or 6+ years of experience without degree
• 4+ years with data querying (SQL), scripting (Python), geospatial tools (ArcGIS), and/or statistical software (R)
• 4+ years investigating/mitigating illicit operators (fraud, abuse, cybersecurity)
• Ability to travel 15% as needed; work extended hours/weekends; pass background/drug tests
• Meet ITAR: US citizen/national, permanent resident, refugee, or asylee

Nice to have

• Strong analytical research and communication skills
• International exposure (working abroad/global initiatives)
• Cybersecurity operations, threat detection, or vulnerability assessment experience
• OSINT and intelligence analytic techniques
• Familiarity with US/international sanctions and export controls
• Active Top Secret/SCI clearance or willingness to pursue

Culture & Benefits

• Fast-paced, high-tech environment with independent and collaborative work
• Equal Opportunity Employer committed to merit-based hiring
• Pre-employment and random drug/alcohol testing