обновлено 4 дня назад
Product Manager, Rakuten PointClub - Incentive Platform Department (INPD)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Product Manager, Rakuten PointClub - Incentive Platform Department (INPD) (Loyalty Platform): Defining the vision, roadmap, and requirements for Rakuten Point Web and other front products with an accent on loyalty services, KPI-driven development, and cross-functional delivery. Focus on prioritizing product backlogs, translating business needs into feasible technical requirements, and solving complex service issues through collaboration with engineering, UI/UX, and QA teams.
Location: Tokyo, Japan
Company
develops technology platforms and incentive and payment solutions that support its global ecosystem, including Point, a large-scale loyalty program used across commerce, banking, cards, and retail services.
What you will do
- Define and own the product vision, strategy, roadmap, backlog, and feature priorities for Point Web and other front products.
- Gather business and customer requirements, conduct market research, and translate needs into functional and non-functional specifications, user stories, and acceptance criteria.
- Coordinate business stakeholders with engineering, UI/UX, and QA teams to deliver high-quality features on schedule.
- Define and track KPIs, analyze quantitative and qualitative data, and recommend improvements to loyalty services.
- Balance scope, time, resources, and technical feasibility while supporting development and project-related questions.
- Provide production support, participate in on-call activities, troubleshoot service issues, and support organizational tasks.
Requirements
- Bachelor’s degree in Computer Science, Economics, Business, or a related field.
- At least 5 years of experience in web system development, plus project management experience.
- Experience working directly with software engineers and business stakeholders on KPI-driven services.
- Understanding of SDLC, Agile, Scrum, Kanban, system architecture, technical stacks, and APIs.
- Strong analytical, problem-solving, communication, conflict mediation, and stakeholder management skills.
- Business-level English and Japanese proficiency required.
Nice to have
- Advanced degree, software engineering experience, or experience developing web service systems.
- Experience creating API specifications, database relationship diagrams, and architectural designs.
- Experience with release management, multiple products or projects, JIRA, and Confluence.
- Experience with cross-cultural global teams, B2C product development, and loyalty services.
Culture & Benefits
- Work with a global loyalty platform expanding across Europe, the Americas, and the APAC region.
- Collaborate with cross-functional teams and influence product direction without direct authority.
- Take ownership of product outcomes, technical decisions, and service quality.
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