Technical Field Support (Automotive)

TL;DR

Technical Field Support (Automotive): Providing on-site technical expertise and product promotion across the MESA region with an accent on customer training and partnership management. Focus on resolving technical field claims, delivering product demonstrations, and gathering market intelligence to drive regional growth.

Location: Hybrid (Décines, France). Must be available for extensive travel (50%+) across North/West Africa and the Middle East.

Company

Leading international development partner and systems supplier to the automotive industry.

What you will do

• Conduct regular field visits to garages, fleets, and technical schools across the MESA region.
• Deliver technical training, product presentations, and represent the company at trade shows.
• Build and maintain compliant partnerships with distributors and wholesalers.
• Assess and resolve technical field claims in alignment with Technical Service.
• Gather market insights and competitor feedback for Area Sales Managers.
• Plan and execute cost-effective travel routes and regional market activities.

Requirements

• 5+ years of experience in large automotive organizations with hands-on technical service experience.
• Technical qualification such as KFZ-mechatronics or equivalent.
• Fluency in English, French, and Arabic is required.
• Clean driving license and full availability for 50%+ travel in North/West Africa and Middle East.
• Proficiency with CRM tools and digital reporting systems.

Culture & Benefits

• Attractive salary package and company car.
• Hybrid working model.
• Meal vouchers.
• International and intercultural work environment.
• Continuous training and career development opportunities.

Hiring process

• Screening call.
• Personal interview(s).