Staff Site Reliability Engineer (AI)

TL;DR

Staff Site Reliability Engineer (AI): Architecting and owning reliability and infrastructure strategy for an AI-native legal workspace with an accent on observability, capacity planning, and distributed systems. Focus on defining SLI/SLO frameworks, leading incident management, and driving systemic resilience across multiple teams.

Location: 5-day in-office role based in New York City

Salary: $240,000 - $300,000

Company

hirify.global is an AI-native workspace redefining legal work for global firms by building intelligent workflows and document analysis tools.

What you will do

• Architect and own the reliability and infrastructure strategy across multiple teams and services.
• Manage observability, capacity planning, and monitoring for complex distributed systems.
• Define and evolve SLI/SLO frameworks, error budgets, and production readiness standards organization-wide.
• Lead incident management practices, escalation design, and systemic improvements from post-mortems.
• Champion toil reduction and on-call sustainability to ensure long-term system resilience.
• Partner across engineering to lead design reviews and improve deployment safety and operational quality.

Requirements

• Deep experience operating, designing, and improving large-scale production systems.
• Technical leadership experience driving reliability outcomes across multiple teams.
• Strong architectural judgment regarding distributed systems, failure modes, and scalability.
• Ability to communicate complex technical knowledge through runbooks and design guidance.
• Must be based in New York City for a 5-day in-office work arrangement.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance through Aetna, Kaiser Permanente, and MetLife.
• 401(K) plan with a generous company match.
• Unlimited PTO and generous parental leave.
• Health and family support including Maven Clinic and One Medical memberships.
• Pre-tax commuter benefits and life insurance (STD/LTD).
• Collaborative, high-performance environment designed for ambitious builders.